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Post by account_disabled on Jan 1, 2024 3:24:59 GMT -5
The Last Two Perspectives Deal With Implementation. Perspectives: Financial Perspective What Are the Financial Goals of Your Business Activities? How Important Are Sales, Profits, Returns or Shareholder Value? What is the Focus? Keep This in Mind When Looking at the Finances. This Perspective is at the Top of the Strategy Map for Most Companies Because They Act Profit-oriented and Financial Indicators Have the Highest Priority. Customer Perspective Without Customers There Can Be No Sales, Profits or Shareholder Value. That's Why the Customer C Level Contact List Perspective Comes Second. With This Perspective, Capture What is Most Important to Your Company in Terms of Its Customers. For Example, Are Customer Loyalty and Customer Satisfaction the Focus of Your Strategy? Process Perspective the Next Level or Perspective of the Strategy Map is the Description of the Processes and Procedures. These Serve, Among Other Things, to Fulfill the Two Previous Definitions. The Process Perspective is Also Called the Resource Perspective, Which Relates Time, Quality and Budget. Development Perspective Would You Like to Fulfill Customer Wishes in the Best Possible Way in Order to Increase Your Sales? To Do This, You Not Only Need Efficient Processes, but Also Competent Employees and Innovations. That is Why the “development” Area is Referred to as the Innovation Perspective. Strategy Map How to Implement a Strategy Map When You Create Your Strategy Map.
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